It May Be Winter, but LANDESK is Heating Up by Joining Forces with HEAT Software

In case you haven’t heard, Clearlake Capital has signed a definitive agreement to acquire LANDESK from Thoma Bravo. As part of the transaction, Clearlake will contribute its portfolio company HEAT Software to the new platform investment in LANDESK.

Read the official press release here.

In this video, LANDESK CEO Steve Daly explains the recent news, including all of the reasons it’s a great idea to join forces.

  • Both companies have been pursuing a strategy that secures, manages, and modernizes end-user environments. By bringing the two companies together, we’ll have many more resources to bear in reaching these goals.
  • The HEAT Software group has spent several years and millions of dollars developing a very robust SaaS platform. We’re excited to bring many of our LANDESK technologies onto this cloud model.
  • Bringing the two companies together is a way for us to gain a lot more scale. For our customers and partners, this means more of everything, including:
    • More resources
    • More reach and investment

As we go through this transition, we will not lose our customer focus and our ability to reach out and provide you with a partnership that you can’t get from any other vendor.

LANDESK Got TAGGED at Gartner ITxpo

Last night (Oct 17) at Gartner ITxpo, a graffiti artist tagged our corporate sign (with our permission!).

The opportunity to signal to 15,000 CIOs and other industry insiders that a change is coming was too good to resist.

This marks the first foreshadowing of big changes coming to LANDESK and our brands in early 2017.

Check out the time lapse video of the whole process below. Additional pictures of the graffiti artist doing his thing are up on LANDESK’s Twitter and Facebook pages.

What’s in a Name: Why We’re Changing Our Name (and More) in 2017

In the timeless classic Romeo and Juliet, Shakespeare wrote, “What’s in a name?”

This famous line implies that names are simply labels that don’t really matter. After all, Juliet posits, “A rose by any other name would smell as sweet.”

It’s a nice sentiment, but perhaps (like Juliet) a bit naïve.

If a rose were called skunk weed, you would expect a very different experience when you smelled it. And as Romeo and Juliet’s tragic tale demonstrates, names can unite or divide us.

Names matter.

So what does this have to do with LANDESK?

We’re changing our name in 2017.

LANDESK is a strong, stable and well-respected company in the IT industry. Our technologies are known for just working. This means being reliable, easy to integrate and use alongside other IT systems, and giving IT the ability to get the job done—whatever that job is—particularly when it comes to operational IT and remote enterprise systems management.

Add to that the fact that our staff is known for being friendly, willing to listen, and quick to act to make our customers’ lives easier, and we’ve got ourselves a great name and an equally great brand reputation.

So if the name is so great, why would we want to mess with it?

We wouldn’t, except that…

The name LANDESK is so strongly associated with systems management that it is becoming increasingly more difficult to remind the IT industry that we do much, much more.

In recent years, we’ve continued to organically develop and enhance our technology, extending and integrating it in the directions of unified endpoint management (the management of traditional and mobile devices from a single platform) and endpoint security configuration management.

In addition, we’ve acquired several companies that have significantly expanded our focus to include IT disciplines such as:

  • IT service management (TouchPaper)
  • IT asset management (Managed Planet)
  • Patch management (Shavlik)
  • Enterprise-class, ruggedized mobile device management and application streaming  (Wavelink and Naurtech)
  • Mobile email security (LetMobile)
  • Business value dashboards and reporting for IT (Xtraction)
  • User environment management for physical and virtual devices, as well as application management and privilege management (AppSense)

They’ll all change too. All these companies will have only one name in 2017.

These changes come in conjunction with a rapidly expanding partner program, and in advance of other anticipated acquisitions as we further execute on our company vision and strategy. All of which makes LANDESK—a brand that is still almost exclusively known for systems management—simply not big enough to convey all we offer and our vision for the future.

Over the next several months, you will start to notice changes in LANDESK and the brands we’ve acquired. We are evolving. Refining our focus. Transforming in ways we never have before. And we want to bring our customers with us, continuing to help you along your organization’s journey to IT maturity.

We will still be the great company you’ve come to know and trust. We will continue to develop and maintain the world-class IT solutions relied upon by organizations across the globe. But we will be coming together in new ways, under a new company name, and with a new focus.

These are exciting times for LANDESK and our brands. Stay tuned!

Also, be sure to check out our blog post where we show a time lapse video of our booth getting tagged by a graffiti artist at Gartner ITxpo! (The opportunity to signal to 15,000 CIOs and other industry insiders that a change is coming was too good to resist.)

The Evolution of LANDESK: A Snapshot of the Past 11 Years

Old classic computerI just hit my 11th anniversary with LANDESK on August 22. Time flies—even when you’re not having fun. Just kidding. Working at LANDESK has been a genuine blast. It’s amazing how much can change in just over a decade.

For example, in the 11 years spanning 1972 to 1983, I finished high school, performed two years of volunteer church service in Germany, completed college and graduate school, landed a job, got married, and became a father to boot.

Fast forward to August 2005. I was hired by LANDESK as a technical content writer in corporate marketing.

LANDESK in the early 2000s

Back in 2005, LANDESK was a standalone, privately held company, having spun out of Intel in September 2002. Little did I know how much was about to change.

For example, only nine months into my writing job, LANDESK was acquired by Avocent Corporation, a Huntsville, Alabama-based company on April 27, 2006.

John Cooper, CEO of Avocent, stands with Joe Wang, CEO of LANDESK (Scott G. Winterton, Deseret Morning News)

John Cooper, CEO of Avocent, stands with Joe Wang, CEO of LANDESK, in 2006
(Scott G. Winterton, Deseret Morning News)

Steve Daly, who had been Avocent’s senior vice president of corporate strategy, replaced departing LANDESK CEO Joe Wang as executive vice president and general manager of LANDESK.

By July 2008, Avocent had acquired the British firm Touchpaper. Its IT service management solutions were rebranded and marketed under the LANDESK name.

Today, for example, LANDESK Service Desk is developed in Bracknell, England west of London. The solution helps customers manage and automate IT Service Management (ITSM) processes to improve service delivery and modernize IT support.

 LANDESK president and CEO, Steve Daly. (Jim Urquhart, The Salt Lake Tribune)

Steve Daly

On December 14, 2009, Avocent, in turn, was acquired by Emerson Network Power, and within ten months, what had been Avocent’s LANDESK business unit was spun out of Emerson and acquired by private equity firm Thoma Bravo.

Steve Daly was named president and CEO of LANDESK in 2010.

And then there were the acquisitions…

Since 2012, LANDESK has embarked on an acquisition mission of its own, acquiring seven companies.

landeskConcerning the two most recent acquisitions, the Xtraction data-aggregation technology lets IT departments connect multiple data sources into a single, easy-to-use solution. Even non-technical users can visualize the state of their IT environment quickly and make informed decisions to improve processes and service levels across the business.

The AppSense acquisition brings LANDESK additional Unified Endpoint Management capabilities, extending its offerings to the management of both physical and virtual devices, and eliminating the need for separate tools and processes. AppSense also expands the LANDESK vision for endpoint protection and strengthens its security offerings.

Constancy in the midst of change

With all the growth and expansion, LANDESK today boasts 1,200+ employees in 22 countries, 18,500+ customers, 29 million endpoints, and 777+ partners.

And through it all, it’s the fabric of constancy interwoven among senior executives like Steve Daly, Tom Davis, Mark McBride, Josh Baxter, and Steve Workman, complemented by the more recent entrance and contributions of Sue Urses, Steve Morton, and Mitch Rowe, which continue LANDESK’s steady advance.

And of course, it also takes the knowledge, skills, teamwork, and commitment of all employees to help propel the company forward.


Analyst research firms like Gartner Inc. and Forrester consistently rank LANDESK as an industry leader. IDC reports that LANDESK customers experience a payback period of 7.7 months after deployment and an ROI of 696 percent.

LANDESK solutions require less server infrastructure and network bandwidth, so they can scale as your business grows. And our customer support services are renowned, having achieved a 93 percent customer approval rating over the last six consecutive years.

It’s no secret that change is constant. And to be honest, it’s the constant change that continues to make LANDESK an exciting place to work.

Eleven years into it, I still feel fortunate to be part of the team.


Senator Orrin Hatch Visits LANDESK

As a major proponent of the tech industry, Senator Orrin Hatch carved time out of his busy schedule to meet with LANDESK yesterday.

Employees anxiously awaited his arrival. The positive impact Senator Hatch has had on the tech industry over the years has been significant.

“He is probably the most influential and the most educated on the tech industry,” said LANDESK CEO Steve Daly. “He’s done a lot of good to help the tech industry grow around the country as well as here in Utah.”

As head of the High-Tech Task Force for the Republican Senate, Senator Hatch first ran for public office in 1977 and is now serving his seventh term as Utah’s senator. His many years in the political arena have given him the opportunity to rub shoulders with world leaders and other prominent figures in society.

He has undoubtedly had a front-row seat to some of the most life-changing events in human history.


Senator Orrin Hatch and LANDESK CEO Steve Daly

After taking a tour of the building—where he met and shook hands with dozens of employees from different departments—Senator Hatch personally addressed the LANDESK group and then opened the floor to questions.

Employees didn’t hold back, asking the senator everything from how he plans to fix the VA problem to who to vote for in the upcoming election.

His answers were refreshingly candid and the discussion was both respectful and enlightening—even in a room full of differing perspectives.

Of course, a meet-up of this caliber would not be complete without a few selfies, and the senator was gracious enough to take photos with anyone who wanted one.

We welcome the senator back any time and appreciate his staunch advocacy for the tech industry and all of his continued efforts on our behalf!

Former Gartner Analyst Talks About LANDESK’s ITAM Champion Award

As the global leader in user-centered IT management, LANDESK was thrilled to be named Champion in the IT Asset Management Vendor Landscape Report by the Info-Tech Research Group earlier this month! (Read the full report below.)

LANDESK CEO, Steve Daly, commented, “LANDESK offers the most comprehensive IT and software asset management software out there, and we love that prominent influencers are pointing IT and finance leaders our way.”

Being recognized on this level inspired us to sit down with a few members of the LANDESK ITAM team to get their reactions to the report. Below are some questions and answers from ITAM evangelist, Patricia Adams.

1. Prior to  joining LANDESK, you were a research director at Gartner for 21 years. Why did you decide to join LANDESK?

After a long tenure with Gartner, I began reflecting on the next step in my career and realized that I wanted to try being on the vendor side. I spent most of my career advising vendors on functionality that customers were looking for in tools or problems that they wanted to solve. With this knowledge of the marketplace, I felt that LANDESK was the vendor best positioned to offer a complete one-stop-shop for ITAM.

With discovery and inventory, client management, security, and service desk, LANDESK had solutions that supported adjacent problems that ITAM/SAM either intersected with or provided data for. Helping to build the best ITAM complete solution in the market was a very appealing challenge.

2. Talk about the Info-Tech report. What are the big takeaways for you about the ITAM space? 

I’m not aware of any other IT research firms that conducted a comprehensive analysis of the ITAM/SAM market and graphically depicted it. Info-Tech looked at the different aspects of what asset managers need from a solution and evaluated the vendors against 15 different criteria.

The criteria are all meaningful to a successful ITAM program. Just focusing on one or a few elements, such as discovery and normalization complex licensing, is not enough to completely understand and differentiate the tools. Knowing whether you are buying a solution that will address the majority of your asset-related problems instead of just one or two of them is critical when purchasing a solution.

3. You attend a lot of events and talk to a lot of customers. What are the biggest trends in ITAM right now? Which way are the industry winds blowing?

One of the top ITAM trends that has persisted since 2008 is software vendor audits. I would love for this problem to be solved in the next decade, but vendors keep changing their licensing models. Additionally, new technologies are introduced that suddenly change the rules of the licensing game. We saw this happen with virtualization and more recently with broad adoption of cloud applications. BYOD and Bring Your Own App (BYOA) are also posing new challenges to asset managers.

BYOD and Bring Your Own App (BYOA) are also posing new challenges to asset managers.

Other trends that are going to have an impact on ITAM within the next five to ten years are Internet of Things (IoT), open source software, and artificial intelligence. However, the greatest impact will be felt on the security side. With increasing numbers of security incidents, it is paramount that asset managers adopt a proactive stance to reduce corporate risk and support the security goals.

4. Why should IT departments consider an ITAM solution right now?

One of my favorite sayings is that ITAM is equivalent to an insurance policy. Insurance is a key piece of any corporate strategy. When an event happens, such as an audit, a company will be very happy that they invested the time and effort to have visibility needed to respond to an audit.

The average cost of an audit for a medium-sized business runs about $250K,  just for internal expenses. Justifying the investment in an ITAM/SAM program after three or four audits, especially if they happen annually, can be very easy.

5. What’s your favorite movie ever? 

I’m so happy you asked about movies instead of favorite song (although I am really enjoying the soundtrack for the Broadway musical Hamilton right now). Hmm… favorite movie… right now I am enjoying a lot of the foreign films that Delta Air Lines has on their movie menu. The movies all have subtitles so it makes it hard to work at the same time because I have to read to follow the plot.

Click the banner below to learn why LANDESK was named Champion by Info-Tech this year!



Last week, LANDESK, a leader in STEM-related community support, took some great steps forward to help instill an interest and love for STEM (science, technology, engineering and math) in Utah youths.  While we have been doing a great deal with STEM here at LANDESK, we are now planning to make even bigger strides moving forward.

The newly-formed STEM Committee recently met to begin developing a charter that will guide LANDESK STEM activities and support into the future. LANDESK currently allows their employees to use up to 16 hours of Volunteer-time-off when used to support STEM-related activities. We now want to give an even greater focus to this endeavor.

What Was Gartner Trying to Say at ITxpo – Think Abundantly?

I sat through a few sessions at the recent Gartner ITxpo in Orlando, Florida. I also heard reports from several colleagues about other sessions they attended. Some sessions left people wondering how much they could believe about the future, while other sessions focused on what C-level roles could do now to change their approach to their infrastructure, culture, and experience. Yes, there were plenty of buzzwords, in fact here’s a buzzword bingo list of some of the terms that we heard at Gartner Symposium ITxpo:


Notice that almost all of these terms have some kind of positive, abundant, or additive association.

LANDESK Product Advisory Council

The LANDESK team, along with our PAC members, enjoy snowmobiling in Park City, UT.

The LANDESK team, along with our PAC members, enjoy snowmobiling in Park City, UT.

Snow can’t slow us down (or the lack thereof)

Last week, we hosted the LANDESK Product Advisory Council (PAC) in Salt Lake City, Utah.  It was an opportunity for us to hear about our customer’s top strategic initiatives and share with them our plans for 2015.  Many of the discussions focused on exploring how we can work together to provide efficient and simplified user-centered IT.

But it wasn’t all work, and even though we have had warm weather in Salt Lake City for the past few weeks, we made the trek up into the mountains to find some snow. We had a blast snowmobiling despite several warnings to slow down and tame our jumping.

Thanks PAC 2015!

Happy Holidays: The Corporate Wish List

466159259Christmas is a special time of year, especially when you’ve had your eye on that new gadget forever. Now you have an excuse to surprise yourself, or extra motivation to get more specific in your hints to a significant other, or family member. These hints can vary in tenacity from the subtle to the downright blatant. But, when considering just how aggressive to be in your quest, a larger question should preclude your actions… how bad do you want it?

In fact, there are several employees here at LANDESK whose ‘family pets’ frequently buy them gifts. And we’re not talking a dead bird or mouse on the front step, we are talking about the family dog buying them everything from 60 inch televisions to the latest iPhone (some people’s pets have better taste than others). Some gifts, however, are just unattainable…for now. There are several employees around the office that would trek to the North Pole if it meant that they could get their hands on an Apple Watch.

This got us thinking: what would the employees at a technology company want for Christmas? We decided to build a list of just what employees here at LANDESK asked Santa for this year. However, their answers surprised even us! As we surveyed the team, we assumed that at a company full of technology-minded individuals we would solicit responses that mention every gadget and doodad currently on the market. We were hoping to hear of things that we had no idea existed. And while we received a few of those answers, the majority of people at LANDESK wanted anything but technology, and quite a few had absolutely no idea what they wanted for Christmas! We feel bad for the people buying your gifts if you still have no idea what you want for Christmas this late in the game (we assume it means that there are lots of clothes, socks and gift cards in your future.)

The consensus seems to be that many of our good employees refuse to wait till Christmas to get their electronic goodies. Fair enough, but can you really have too many electronics, especially now that so many of them communicate with each other?

Ultimately, we decided to give you two lists. One for the technology lover in your life (that hasn’t already bought everything they want), and low-tech gift ideas for the person that has everything already.

Without further ado, here are the “low-tech” gifts (organized from the practical to the practically insane):

1. Fast and Furious Box Set– We can’t get enough of Fast and the Furious here at the office (okay it’s only two of us) but you might have someone that feels the same way we do.

2. Red Ryder, carbine action, two-hundred shot range model air rifle!- Self-explanatory. If you don’t understand, see this.

3. Minoura W-3100 Bike Repair Stand– If you have a cyclist in your life, you can’t go wrong here.

4. Skis– It’s up to you on brand, but here in Utah this would be a VERY nice gift. Even if the skis can’t tell you snow temperature, density, barometric pressure… you get the idea.

5. Guns- Many varieties were mentioned. User discretion applies.

6. Foosball Table– Ah this one takes us back to our college years! Who doesn’t want one of these in their house?

7. Direct Port Nitrous Injection– If you are thinking of buying this for someone that has “a heavy right foot,” you might want to consider a car cover or something else.

8. Sage One Fly Rod– This is one expensive, top-of-the-line, piece of equipment for the outdoors-man in your life. Admittedly the person who suggested this for Christmas had already been told no by his wife.– Come on Santa!

9. Caribbean Cruise– Nothing says the holidays like the lack of snow and warm, sandy beaches.

10. Husqvarna FE  350 Motorcycle– Go-fast goodies will put a smile on anyone’s face!

11. Polaris RZR– This was mentioned a couple of times. Everyone likes a toy that GOES FAST and costs as much, if not more, than a car! You can buy accessories for them too, so maybe go that route.

12. A Boyfriend with a Job– Now, we are not sure exactly where you buy one of these, but it seemed to be a desirable gift according to the single ladies around the office.

13. Student Loans Paid Off– This one is but a dream for a lot of us, but if there is a Santa out there, we’d be good all year!

Now let’s get to the techy gifts! (Again, organized from the practical to the practically insane)

1. Fitbit– ‘Tis the season to take control of your health, especially with those New Year’s resolutions coming up!

2. Go Pro Hero 4– Everyone should have one of these! We would have a lot less hilarious and amazing YouTube videos without them!

3. Xbox One– Everyone needs a system to play the new Assassins Creed or Call of Duty: Advanced Warfare on. This gift is sure to please kids of all ages, be it 12 or 42.

4. iPhone 6– Whether it is of the 6 Plus variety is up to how well you know the person you’re buying it for. Choose wisely.

5. Samsung Note 4– Who doesn’t want a tablet and phone all in one device?

6. ScanDisk 4TB SSD– A solid state drive with four Terabytes!  It’s what gamer’s dreams are made of!

7. 5K iMac– The creme de la creme of Apple computing these days, and the price tag shows it. Someone just might love you forever if they unwrap this thing unexpectedly (if they don’t already).

8. Samsung Curved Screen 65″ TV– This beauty is state-of-the-art for the next month or two. Big TVs always seem to be a crowd pleaser, although most people agree that they are unsure of why the screen is curved.

9. Drone– Not only do they protect our country, but now you can personally own one. While not equipped with missiles, this drone can help you capture some fantastic aerial footage and you can use it with the Go Pro Hero 4 you asked for.

10. Home Automation– Control your entire house from your desk at work. I hope Santa is an accomplished electrician.

11. Tesla Model S– Hopefully you have at least $80,000 stashed away for this one, and that is for the base model. This makes the 5K iMac look like an affordable option, but you’d be saving the environment in style.

But before you go crazy, insisting on the perfect gift, or rewarding yourself, just remember that old saying “It is always better to give than receive.” Hopefully we can all remember that Christmas is about giving, and spending time with those you love, which is the most precious commodity of all. So here is our gift to you from all of us here at LANDESK! It’s made with the most important ingredient of all… technology… oh and love. Happy holidays! Have a cookie on us.