PC’s, Macs and Mobile Devices Living Together in Harmony: UEM

UEMBlogI hooked up a big monitor to my Mac hoping to display something for my boss and a co-worker. It didn’t automatically jump to the right resolution, so I had to go into my Systems Preferences to set it up. That’s when my boss said, “It’s because you have a Mac.” He shot me a quick smirk and I knew he was just poking me for being a Mac guy. Then, he pulled out his Apple iPhone and proceeded to respond to an email, which made me smile.

That’s the way it is between Mac and PC people, we poke fun at each other and if anything goes wrong, someone will say, “It’s too bad you don’t have a Mac” or “That wouldn’t happen on a PC.” However, here are three things to consider as you look at managing multiple platforms and devices:

  1. User’s need similar resources on both platforms and the systems management processes for IT are very similar. However, there are a few nuances as to how each platform allows people to configure and manage their computers and should be considered.
  2. You need to provision, distribute software, remote control devices to resolve issues, and protect your data on both platforms.
  3. But it’s not all about the computer anymore, is it? Throw in those iPhones, Androids, tablets and other devices and you better know how to provide these same important services across all user devices.

Although a fair amount of ribbing goes on between PC and Mac users, there is a greater number of us that are a part of the Apple ecosystem. And the number of people who will join Appledom will continue to grow as the Apple Watch debuts.

At LANDESK, we’ve seen a consistent growth of Macs. When I started a few years ago, there were only a handful of Mac users. Now, I can walk into any meeting and see nearly a 50-50 split. When I started, I was self-managed, whereas now I have a Mac client running on my machine and there’s a near parity between how our IT manages our PCs vs. our Macs.

Here’s a little word cloud that shows other considerations, both from the industry about Macs, and in regards to Mac management:

In the Gartner Client Management Critical Capabilities report, Gartner identifies two categories that highlight the need to support more than just Microsoft products. The first is Total Client Management and the second is Cross-Platform Support. And if you’ve been following Gartner, you’ll also know that the industry is headed toward what Gartner calls Unified Endpoint Management (UEM).

LANDESK provides solutions for, and is focused significantly on, the UEM vision and direction. Managing both PCs and Macs is a big part of providing an overall UEM vision. So whether you’re a PC or a Mac user or somewhere else in the Apple ecosystem, make sure you have a solid UEM strategy to manage them all.

FYI: This was written on a Mac, reviewed on an iPhone, and posted from a PC!  J