Red Delicious Wizard and the User-Oriented IT Battle Cry

Freedom!

Picture yourself as the leader of a mighty army Every individual user in your IT environment has their weapon(s) of choice.

Everyone has their preferences and comfort zones when it comes to technology the technology they use—and even where they use it. With the abundance of devices, technological gadgets and tools available to us today there is, of course, an exponential increase of users who expect freedom to choose which tools they’ll use for work.

Every individual user in your IT environment has their weapon(s) of choice.

Let’s put things in to perspective: Picture yourself as the leader of a mighty army. You are about to lead them into an epic battle. You walk your camp, surveying your soldiers in their preparation; your shoulders held back and head held high, as [insert whatever your choice of epic attire in this situation may be: Spartan-like cape…warrior kilt…hobbit cloak…] dramatically embellishes your awesomeness—because you are just that cool.

As you walk, you see one of your soldiers sparring with another and you witness his sword crash down, splitting the other soldier’s sword in two. You gasp at the strength this expert swordsman wields with this mighty weapon of his. But then wait, you pause, and notice the sword he is using so gracefully is NOT the approved make and model you distributed previously to the army. This, obviously, is no good. You confiscate the sword and replace it with one of the permitted types.

The once impressive swordsman, untrained and not used to this new sword, now clumsily spars. You don’t really notice, though, because you’ve already walked on.

A different soldier approaches you. She has a bow slung over her shoulder, but she requests to be equipped with some throwing knives as well, and maybe even a small sword in case close combat becomes necessary. You stare at her, your eyes bulge and twitch a bit at what she is asking for.

“You want multiple weapons?!?!”

“Well, yes, I would be far more useful in a variety of situations that can and will arise in battle, if I did”

You still stare at her, looking at the magnificent weapon she already has slung over her shoulder and with finality in your voice say,

“You’ve already got a great bow to fight with. I don’t see why I should have to equip you with MORE”

“Well I do have my own throwing knives I could use if we don’t have the resources to get new ones…”

“What?! I just can’t keep track of all that, and who knows where you’ll throw those things— I can’t permit the risk of it”

“Well, then I was wondering if I could perch myself in a different location than the rest of the army so I can shoot from a more ideal spot for my own skill-set. I’m a great distance shooter”

“You want to fight from a different location than the rest of us????”

“Well…yes….I am an archer…”

By now your eyes are protruding like a bug’s, your throat is parched because suddenly you feel exhaustedly thirsty, and my gosh is it getting hotter out here? You tug at your collar, and pull yourself together long enough to shut the soldier’s requests down with a passionate statement relating to how the army must fight TOGETHER in the SAME place with only approved weapons because that’s just how it is and always has been.

You are getting the picture, right? If you’re leading an army into an epic battle and you have a number of soldiers with different skill-sets with a variety of weapons, the most reasonable strategy is to make use of those skills and all of the tools available to you. Why do something less efficiently when the skills and tools exist to help you execute with a higher level of efficiency?

To some, BYOD, multiple devices, increasingly mobile employees, and tech savvy end-users may seem like too much RISK.

Sure, enabling and maximizing productivity for the user is the ideal goal and an important factor to you. But what good is rowing a boat faster and stronger if at the same time you subsequently punch a number of holes in the boat?

We need to be able to maximize user productivity but without unleashing a hellish mess for IT to deal with. And this is where the balance comes in. With LANDesk, user-oriented IT does not mean stripping IT of control or weakening their ability to do their job. No. This is all about productivity, right?

That means productivity for both the user and IT.

The beauty of user-oriented IT is it embraces the changes that are already happening and inevitable in your IT environment. BYOD is inescapable; using multiple devices to accomplish various tasks is already the norm; remote employees are all over the map; and users are becoming more and more tech savvy—resulting in users that want, and are capable of, more responsibility.

User-oriented IT is a strategic shift in the industry than can incrementally improve productivity for every person in your organization—users and IT alike. It is a vision that leverages all platforms and devices a user may choose in order to more effectively do his or her work. And with LANDesk, it is a strategy and a vision that is achievable.

So embrace change. Let Apple wizards be Apple wizards. And arm your users with the ‘weapons’ they need to utilize their skills to the max. LANDesk will help you keep that new-found power of productivity harnessed and under control.