IT teams are constantly on the hunt for ways to save their organizations time and money. LANDESK’s portfolio of products is doing just that and MORE for its customers. The key is consolidation.
LANDESK has listened and learned from what IT professionals have been asking for and, as a result, has developed a feature-rich line that is meeting and exceeding the needs of consumers.
Everything you need in one place
“We had several different platforms to accomplish a bunch of different tasks,” said Chris Frediani, senior support specialist at NEPC, LLC. “What we wanted to accomplish by implanting LANDESK was to consolidate all those different tools into just one suite of tools.”
That’s exactly what you get with LANDESK. All the tools you need to manage your entire network — nicely packaged into one customizable platform.
“We are more efficient as a team when we just have one platform with all of the tools that we use every day, readily available in one system,” he said.
It’s a new level of efficiency that isn’t just saving customers minutes or hours, they’re shaving days off formerly time-consuming tasks.
“Before, we had this kind of archaic method of making sure that all of our endpoints were patched and within compliance standards. It would take two days to get the patching process started,” said Frediani. “Now, what used to a be a two-day thing is a 15-minute thing once a month.”
Going beyond IT management
In addition to saving time, LANDESK’s clients say they’re now able to go outside the normal bounds of IT management.
“One of the main things we wanted to accomplish with LANDESK Service Desk was to become more efficient, to get our processes nailed down, and to start rolling it out to other areas (besides IT) within our organization,” said Mike Abranink, desktop support analyst for the City of Leduc, a busy suburb of Edmonton, Alberta.
Abranink pocketed time he would have normally wasted traveling from desktop to desktop and was able to impress his bosses at the same time.
“It has made my life as a desktop analyst easier. I don’t have to go out to my users as often, it makes the distribution of software easier, and it makes tracking for our executive and CIOs easier,” he said. “One of the main benefits is through the built-in reports in LDMS. I’ve been able to pull reports that demonstrate to our executive and to our managers that by remotely controlling a desktop, we actually save time and money.”
Our focus isn’t just on saving you time and money; security is our number one priority. LANDESK’s security solutions are constantly on the prowl for possible vulnerabilities that threaten to wreak havoc on your system.
“The problem that we were facing when we first considered LANDESK was that we didn’t know what we didn’t know,” said Nick Gehr, enterprise support manager for Aviall. “Once we got it up and running in our environment, the light that shined on in every corner — that we just had originally no sense of awareness around — we were able to take action upon those.”
The unknown can be detrimental to a network. LANDESK’s solutions are helping IT managers seek and destroy hidden threats and keep your system protected.
“We discovered a ton of devices in our environment that weren’t being managed at all — that we didn’t even know were there until we spun up LANDESK Management Suite and it pointed them out to us,” said Frediani. “What you can do with just a couple of application platforms like LDMS and LDSD is pretty incredible.”
Businesses, corporations, and even cities are using LANDESK products to streamline their workflow and tailor IT management to the ever-changing needs of users and administrators.
“Some of the problems we were facing that made us consider LANDESK were that we started with a very small, out-of-the-box solution for a ticketing system that wasn’t meeting our needs. It wasn’t customizable; it didn’t let us have a process flow in it,” said Abranink. “LANDESK Service Desk addressed all the needs we had as we grew and it has scalability and functionality in it that’s hard to find in other places.”